FAQs

  • Once your payment is confirmed, your digital image file will be immediately available for download on the checkout page. Additionally, a download link will be sent to your registered email address.

  • For flexibility and compatibility with professional software applications, we provide texture images in TIFF (Tagged Image File Format) and PSB (Photoshop Large Document Format) file formats. These formats ensure high-quality preservation of image details and are suitable for advanced editing and manipulation.

  • Yes, we do provide sample images for our high-resolution textures to give you a preview of the quality and content. Simply send the image title or image ID to support@cororo.co, we will send download link to your provided email.

  • We provide sample images cropped to dimensions of 30x60 cm, extracted from the actual size of the original image.

  • Our sample images are typically provided without watermarks and represent the quality and content of the high-resolution texture images you will receive upon purchase.

  • Typically, high-resolution images have a resolution of 300 pixels per inch (PPI) or higher. However, at our website, we go beyond this standard and provide resolutions that exceed 360 PPI. This enables even greater levels of detail and sharpness in the images we offer.

  • If you encountering issues while downloading the images, it's recommended to troubleshoot by checking your internet connection, ensuring sufficient storage space, and verifying for any download errors. If problems persist, you can reach out to our customer support team by support@cororo.co, and we will be happy to help you.

  • We recommend Adobe Photoshop for image opening and editing purposes. However, alternative software options such as Affinity Photo, Pixelmator Pro, or GIMP are also compatible.

  • As of now, we do not offer any design services for the images. However if you encounter any issues with the images, please contact support@cororo.co.

  • No, you are not permitted to resell or redistribute the texture images as standalone products. The license is granted to you for your personal or commercial use only and does not include the right to resell or redistribute the images.

  • You may use the purchased images in more than one project more than once.

  • Please note that all sales of images on our website are final. We do not offer refunds for these digital images. Therefore, it is important to carefully review the image details, sample images, and specifications before making a purchase.

  • Unlike physical products, digital images cannot be physically returned to us. Once downloaded, the image file resides on the customer’s device, and it cannot be retrieved or verified whether it has been deleted or used elsewhere.

  • As most of our customers are businesses and therefore exempt from paying VAT, our prices do not include it. Please note that if you don’t have a VAT/tax number, you may, depending on your location, be charged VAT/sales tax on top of the prices.

  • Yes, we provide custom pricing for large orders. You can reach out to our customer support team at support@cororo.co for more information on bulk discounts.

  • We accept various payment methods, including credit cards (Visa, Mastercard, American Express), debit cards, and PayPal. You can choose the option that is most convenient for you during the checkout process on our website.

  • If you have any further questions, issues, or need assistance, you can reach out to our customer support team by support@cororo.co, and we will be happy to help you.

  • We regularly update our collection with new designs to provide fresh and relevant content. The frequency of updates may vary, but we strive to keep our catalog diverse and up-to-date.

  • The price you see during the checkout process includes the cost of the image license.

  • An invoice/receipt for your purchase is typically sent to the email address associated with your account after completing the transaction